Privacy Policy

Welcome to the Privacy Policy of solution.ard.co website. This Website is operated and managed by [COMPANY NAME] and/or its subsidiaries and/or affiliates ("We" or "Company").

1. INTRODUCTION

This Privacy Policy informs you about our policies regarding the collection, use, disclosure, and transfer of Personal Information during your use of the Website, in addition to the available options related to this information under this Privacy Policy. Our primary concern is to preserve and ensure the privacy of your use of the Website and the information provided by you on the Website

We use your Personal Information to provide the services available on the Website, improve them, and/or enhance your use of the Website, among other purposes outlined in this Privacy Policy. By using the Website, you agree to our collection and use of information in accordance with this Privacy Policy.

2. DEFINITIONS

For the purposes of this Privacy Policy, the following terms have the defined meanings as follows:

  • Profiling: the automated processing of data to identify your trends, preferences, choices, or behaviors.
  • Personal Information: means Website user information that directly or indirectly identifies the user, regardless of its source or form, and whether this information is in our possession or may become in our possession.
  • Usage Data: means automatically collected data, whether resulting from the use of the Website and/or from the structure of the Website.
  • Cookies: Small files stored on your device.
  • Data Processing: means one or more operations performed in any form or manner for the purpose of collecting, recording, copying, storing, organizing, modifying, utilizing, using, transmitting, distributing, publishing, linking to other data, making available, transferring, displaying, concealing identity, encoding, destroying, restricting, deleting, modifying, describing, or disclosing information by any means.
  • Data Processors: means any natural or legal person who is specialized in Data Processing.

3. PERSONAL INFORMATION COLLECTION AND USE

We collect Personal Information in various ways:

  • Directly Provided Data: This includes Personal Information like your name, email, phone number, etc., when you create an account, or interact with us through marketing, social media, or events.
  • Automatically Collected Data: We collect information about your interactions with our services through Cookies and similar technologies.
  • Other Sources: We may receive your data from a third-party including our service providers. Kindly review their privacy policies for different terms.

The Personal Information We collect include, but is not limited to:

  • Email address
  • First and last name
  • Phone number
  • Address, region, province, postal code, city
  • Cookies and Usage Data
  • Views and interactions with advertisements
  • Audio information and sound settings
  • Information related to your use of the Website and the services available through it
  • Internet activity information
  • Information about the mobile device you use, such as your mobile device's unique ID, Internet protocol address, browser type, unique device identifiers, device model, operating system version, device memory, advertising identifiers, unique platform identifiers, installed platforms, keyboard type, language, battery level, time zone, and information from device sensor tools such as speedometer tools, direction finding tools, compasses, microphones, whether you have headphones connected to the device or not, and information about your wireless or mobile network connections, such as mobile phone number, service provider, signal strength, and other diagnostic data
  • Any other Personal Information provided to us

We may use your Personal Information to connect you with services and other information of any type that you may be interested in, whether developed by us alone, by third parties, or through collaboration between us and a third party.

4. LOCATION DATA

We use and store information about your location. We use this data to provide location-based features of our service and to improve and customize the service accordingly.

5. COOKIES AND TRACKING DATA

We employ Cookies and similar tracking technologies to monitor activity on the Website and retain specific information.

Cookies are files containing minimal data and may include rare and ambiguous identification tools. These Cookies are sent to your browser from the Website and stored on your device. Tracking technology of other types, such as tags and scripts, is used for information gathering, tracking, service development, and analysis.

You have the option to configure your browser to reject Cookies or to indicate when Cookies are being sent.

In any case, if you do not agree to the use of Cookies, you may be unable to use certain parts of the Website.

6. DATA AND PERSONAL INFORMATION USAGE, PROCESSING AND PROFILING

We utilize aggregated data and Personal Information for various purposes, including but not limited to:

  • Data Processing
  • Data Profiling
  • Providing our services
  • Notifying you of any changes to our services
  • Fulfilling our obligations towards third parties
  • Enabling you, based on your choice, to engage in interactive features of our service
  • Providing customer support services and responding to your queries
  • Generating analytics or valuable insights to enhance and/or develop our services and/or the Website
  • Monitoring the use of our services and/or the Website
  • Detecting and resolving technical issues and minimizing them

We process and dispose aggregated data and Personal Information for various purposes, including but not limited to:

  • For marketing purposes
  • Processing payments
  • Protecting our premises, systems, customers, and intellectual property
  • Undertaking mergers, acquisitions, restructuring, or reorganizations
  • Protecting our business interests and legal rights, including compliance and legal claims
  • Adhering to tax reporting requirements
  • Responding to court orders, subpoenas, or other legal processes
  • Complying with other legal, regulatory, and ethical requirements
  • Statistical purposes or national security or to achieve the public interest
  • If the Data Processing is related to data that is publicly available by you
  • Fulfilling our obligations towards third parties

We conduct Data Processing based upon your consent. Your agreement to this Privacy Policy and your subsequent provision of information signifies your consent to the Data Processing and/or Profiling and utilization of the Personal Information by us and/or by Data Processors.

7. YOUR DATA RIGHTS

Please contact us if you wish to know any Personal Information We hold about you or if you want to have this information deleted from our systems. You have the following data protection rights:

  • To be informed how access to, and obtain the data We hold about you
  • To withdraw prior consent
  • The right to access, update or delete the information We have about you
  • To restrict processing within a specified scope
  • To cancel data
  • To object to the processing and profiling of data if it is unnecessary for the purposes for which the data was collected, excessive, discriminatory, unfair or illegal
  • To transfer a copy of the data to another controller
  • The right to correction: You have the right to correct your information if it is inaccurate or incomplete

When asserting Personal Data subject rights, We may need to verify your identity and request additional information or clarification.

8. LEGAL BASIS FOR PROCESSING PERSONAL DATA UNDER THE GENERAL DATA PROTECTION REGULATION (GDPR)

If you are from the European Economic Area (EEA), the legal basis for collecting and using the Personal Information described in this Privacy Policy depends on the Personal Information We collect and the specific context in which We collect it.

We may process your Personal Information because:

  • We need to perform a contract with you
  • You have given Us permission to do so
  • The processing is in Our legitimate interests and it is not overridden by your rights
  • To comply with the law

If you wish to be informed about what Personal Information, We hold about you and if you want it to be removed from Our systems, please contact Us.

You have the following data protection rights:

Please note that We may ask you to verify your identity before responding to such requests.

You have the right to complain to a Data Protection Authority about Our collection and use of your Personal Data. For more information, please contact your local data protection authority in the European Economic Area (EEA).

  • The right to access, update or delete the information We have on you. Whenever made possible, you can access, update or request deletion of your Personal Information directly within your account settings section. If you are unable to perform these actions yourself, please contact Us to assist you.
  • The right of rectification. You have the right to have your Personal Information rectified if that Personal Information is inaccurate or incomplete.
  • The right to object. You have the right to object to Our processing of your Personal Information.
  • The right of restriction. You have the right to request that We restrict the processing of your Personal Information.
  • The right to data portability. You have the right to be provided with a copy of the information We have on you in a structured, machine-readable and commonly used format.
  • The right to withdraw consent. You also have the right to withdraw your consent at any time where We have relied on your consent to process your Personal Information.

9. DATA RETENTION

We will retain Your Personal Information only for as long as necessary for the purposes outlined in the Privacy Policy.

We will retain and use Your Personal Information only to the extent necessary to comply with our legal obligations (for example, if We are required to retain your data to comply with applicable laws), resolve disputes, and enforce our legal agreements and policies.

We will also work to retain Usage Data for internal analytical purposes. In general, Usage Data is retained for a shorter period, except in cases where the data is used to strengthen the security and enhance the functionality of our services and/or the Website, or in cases where We are legally obligated to retain such data for longer periods.

10. DATA TRANSFER

To the extent permissible under the laws, it is possible that your information, including Personal Information, may be transferred and stored on computers located outside of your geographic jurisdiction or any other governmental jurisdiction where data protection laws may differ from those in your area of residence.

Your consent to this Privacy Policy and your submission of information indicates your agreement to the transfer of your data to any other country where any of our subsidiaries and/or affiliates are located.

We take all necessary and reasonable measures to ensure that your data is handled securely and in accordance with this Privacy Policy. Your Personal Information will not be transferred to any individual, organization, or country unless there are adequate controls in place, including the security of your data and other Personal Information.

11. DISCLOSURE

Under certain circumstances, We may be required to disclose Your Personal Information if mandated by law or in response to valid requests from government authorities (such as a court or government agency) or others.

We may disclose Your Personal Information in good faith if it is deemed necessary to:

  • Enforce legal obligations
  • Execute any agreement between us and any of our subsidiaries or affiliates
  • Execute any agreement between us and/or our subsidiaries or affiliates and third parties
  • Protect and defend rights and properties of us and/or our subsidiaries and/or affiliates
  • Limit any wrongful actions related to the Website
  • Protect the personal security of Website users and/or the public
  • Safeguard against legal liability
  • Any other reasons specified in the terms and conditions of use of the Website
  • To a buyer or other successor in the event of a merger, acquisition, divestiture, restructuring, reorganization, dissolution, or other sale or transfer of some or all of our asset
  • To our subsidiaries, affiliates, agents, contractors, event sponsors, prize providers, and other partners We use to support our business and/or collaborate with (e.g., analytics, advertising, email, session replay, teleconference, and data storage and collaboration service providers and partners), provided they are generally bound by contractual obligations to keep such Personal Information confidential and only use it for the purposes of providing the services for or with us
  • Financial institutions
  • In response to a request for information by an authority or government entities if We determine that such disclosure is in accordance with or is otherwise required by any applicable law, regulation, or legal process
  • Other recipients which you have consented sharing your Personal Information

In the event that We enter into any business transaction, such as a sale, merger, acquisition, restructuring, or any other form, Your Personal or Business Information may be or transferred to any of our affiliates or subsidiaries or to any third party worldwide to achieve legitimate interests for us and for the natural or legal person to whom your data is disclosed, shared or transferred by us. Your consent to this Privacy Policy and your submission of information indicates your agreement to the disclosure, sharing or transfer of Your Personal Information to any of our affiliates or subsidiaries or to any third party.

We are committed to protecting the confidentiality and security of your Personal Information. When We disclose your Personal Information to third parties, We ensure that such disclosures are conducted in a manner that safeguards your Personal Information.

12. DATA SECURITY

The security of your data is important to us, but it is essential to remember that online transmission and electronic storage methods are not 100% secure. While We strive to use commercially acceptable means to protect Your Personal Information, We cannot guarantee its absolute security, as some events may occur beyond our control and may not be related to intentional or willful misconduct on our part.

13. PAYMENT

We may provide you with paid products and/or services through the Website. In this case, We use third-party services for payment processing (such as payment processors). We do not store or collect your payment card information. The information is provided directly to the third party, and their use of your data is governed by their own privacy policy.

14. DATA PROCESSOR

We may engage third-party companies or individuals to facilitate our services, provide services on our behalf or assist us in analyzing how our services are used. Data Processor will have access to your Personal Information only for the purpose of performing their tasks on our behalf, and they are obligated not to disclose or use it for any other purposes.

15. BEHAVIORAL MARKETING RENEWAL

We utilize behavioral marketing services to advertise on third party websites after you visit our Website. We and third parties use Cookie to inform, optimize, and serve ads based on your past visits to our Website. Third-party providers may include but are not limited to:

  • Google Ads
  • Twitter
  • Facebook
  • Instagram

16. LINKS TO OTHER WEBSITES

The Website may contain links to other websites or applications that are not operated by us. We recommend reviewing the privacy policy for each website or application you visit.

We do not have control over, nor do We take responsibility for, the content, privacy policies, or practices of third-party websites or applications and their services.

17. AMENDMENT TO THE PRIVACY POLICY

We may update this Privacy Policy from time to time without notice. We recommend that you regularly read and review this Privacy Policy. Any changes to this Privacy Policy will be effective from the date of its publication on the Website.

18. CONTACT US

Please contact us if you have any inquiries regarding this Privacy Policy.